Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$task is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$parameters.menu is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$article.id is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$list.offset is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$params is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$filter.published is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$filter.archived is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$filter.language is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$id is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$asset_id is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$title is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$alias is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$introtext is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$fulltext is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$state is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$catid is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$created is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$created_by is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$created_by_alias is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$modified is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$modified_by is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$checked_out is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$checked_out_time is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$publish_up is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$publish_down is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$images is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$urls is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$attribs is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$version is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$ordering is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$metakey is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$metadesc is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$access is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$hits is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$metadata is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$featured is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$language is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$xreference is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Table\Content::$note is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Table/Table.php on line
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Deprecated: Creation of dynamic property ContentViewArticle::$baseurl is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/plugins/system/t3/includes/core/t3.php(528) : eval()'d code on line
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Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$task is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$parameters.menu is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
197
Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$article.id is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$list.offset is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$params is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$filter.published is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$filter.archived is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$filter.language is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Helper\TagsHelper::$itemTags is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Helper/TagsHelper.php on line
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Deprecated: strpos(): Passing null to parameter #1 ($haystack) of type string is deprecated in
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Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$filter.state is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$list.limit is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$filter.context is deprecated in
/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
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Deprecated: Creation of dynamic property Joomla\CMS\Object\CMSObject::$filter.assigned_cat_ids is deprecated in
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Deprecated: Creation of dynamic property Joomla\CMS\Categories\CategoryNode::$note is deprecated in
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Deprecated: Creation of dynamic property Joomla\CMS\Categories\CategoryNode::$path is deprecated in
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/var/www/vhosts/njsalfaromeo.co.uk/httpdocs/libraries/src/Object/CMSObject.php on line
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Deprecated: Creation of dynamic property idna_convert::$slast is deprecated in
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COMPLAINTS POLICY
Our aim is to provide you with excellent customer service.
If we fail to meet your expectations, we will try to put things right as quickly as possible.
IF YOU HAVE A COMPLAINT
The Financial Conduct Authority defines a complaint as any expression of dissatisfaction, whether oral or written and whether justified or not.
Your complaint will be taken seriously, and we will make every effort to resolve the problem straight away.
You can notify us of your complaint through the following channels:
In Writing
NJS motor vehicle services
Unit 19b
Pershore trading estate
Pershore
Worcs.
WR10 2DD
Email: - This email address is being protected from spambots. You need JavaScript enabled to view it.
WHAT HAPPENS IF WE CANNOT RESOLVE YOUR COMPLAINT STRAIGHT AWAY?
If we are not able to resolve your complaint straight away, we may need to carry out further investigations
Once received, your complaint will be investigated and dealt with in the following way:
By Day 7
We will try to provide you with a full reply. If this is not possible, we will confirm who will be looking into your complaint.
By Day 28
We will endeavour to investigate your complaint and provide a full response to you at this stage. However, if for any reason we are unable to provide a full response by this time, we will contact you and provide you with an update of the current situation.
By Day 56 In the unlikely event that your complaint has not been resolved by this stage, we will write to you with a final response. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. (https://www.financial-ombudsman.org.uk/)
